All of your historic agreements found in under 2 minutes Thousands of customers helped
Received a Letter From Us?
You may be eligible for compensation for mis-sold car finance!
COULD YOU BE OWED MONEY?
We can help you claim back your money. Join thousands of drivers who have already used our service.
You do not need to use a claim management company to make your complaint. You can do this directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free. If you have already instructed a claims management company to act on your behalf you will need to terminate your instructions before entering into your contract with us (dependent on who you have instructed termination fees may apply, you will need to check with the instructed firm)
GOOD TO KNOW
No Win No Fee* Promise
Where No Win, No Fee is offered – You pay nothing unless your claim is successful. A fee between 18 – 36% including VAT applies on successful claims (fee dependant on level of redress secured), and a cancellation fee may apply outside the 14 day cooling-off period. We may receive a fee for introducing you to a third party CMC or panel solicitor, this does not affect any compensation you may receive.
About Your Choices
Please note that you have the right to pursue your motor finance mis selling claim with the lender directly, through the Financial Ombudsman Service or any public compensation scheme, including any industry wide redress scheme that the FCA may introduce. Whilst we will always strive to get you the maximum amount of compensation possible, there is no guarantee that we will recover any more than you may achieve if you pursued the claim on your own.
FCA Updates
The FCA has extended the deadline for motor finance firms to respond to complaints about discretionary commission arrangements until 31 May 2026.
The FCA is likely to introduce a redress scheme to deal with complaints around discretionary commission arrangements in car finance agreements. See more on the FCAs site here
GOT QUESTIONS?
You might be eligible for a car finance claim if:
- Brokers or lenders used Discretionary Commission Arrangements (DCA on car finance) to inflate your interest rates for higher commissions.
- You were charged more than necessary due to inflated interest rates.
You might have a mis sold car finance agreement if:
- Your interest rate was higher than necessary.
- The dealer or broker earned a commission they didn’t disclose to you.
- The terms of your agreement were unclear or misleading.
Our claim experts assist customers with claims involving major lenders, including Black Horse Ltd, Volkswagen Financial Services (UK) Ltd, FirstRand Bank Ltd (London Branch), BMW Financial Services (GB) Ltd, Santander Consumer (UK) PLC, RCI Financial Services Ltd, Vauxhall Finance PLC, Close Brothers Ltd, PSA Finance UK Ltd, FCE Bank PLC, Mercedes-Benz Financial Services UK Ltd, CA Auto Finance UK Ltd, Clydesdale Financial Services Ltd, Blue Motor Finance Ltd, NIIB Group Ltd, Toyota Financial Services (UK) PLC, Moneybarn No. 1 Ltd, Hyundai Capital UK Ltd, Startline Motor Finance Ltd, and many more.
If your agreement was with one of these lenders or others not listed, you may still be eligible for compensation. Our claim services can help you get started.
Yes. If your lender has stopped trading, you can still claim against the dealer or broker who arranged your agreement. Reach out to our car finance claim experts, and we’ll guide you through starting your mis sold car finance refund.