You have 6 years from the start of your agreement to make a claim, or 3 years from when you became aware of your right to complain. The 6-year period starts from the payment of commission, which is the beginning of your agreement. If your agreement is older, you can still claim if you only found out about your right to complain in the last 3 years. However, it’s unlikely you’ll be able to claim for agreements that ended before 2007.

Many of the claims will be against the banks or lenders who have agreements with the car makers. However, you can claim against any car make, and we have settled cases against well-known car companies such as BMW, Audi, Mini, VW Volkswagen, Kia, and Toyota.

Your lender must have failed to disclose the commission details on your agreement(s). If your finance details were inadequately explained or you faced higher interest rates due to commissions, you could be eligible for £1,000s.

Yes, you can potentially make a claim if you were not informed about fixed commissions on your car finance agreement. Under updated regulations and recent court rulings, car dealerships and finance providers are required to disclose any commissions they receive when arranging finance deals, as these commissions can influence the terms of the agreement, such as the interest rate or monthly payments.